eGift Card Terms and Conditions
1. General Terms
Use of eGift Cards constitutes acceptance of the following terms and conditions: The CocoTherapy e-Gift Card is redeemable when purchasing goods at CocoTherapy.com. The value of your purchase will be deducted from the card's current value. eGift Cards may be used multiple times until the value is fully depleted. eGift Cards are not redeemable for cash, except where required by law. eGift Cards do not expire, and there are no fees associated with its use. eGift Cards are non-refundable.
The Terms and Conditions set forth below at this website may be updated or modified at any time without prior notice. CocoTherapy shall not be liable to any holder of an eGift Card.
2. Redemption
CocoTherapy eGift Cards may be used as payment for purchases at www.CocoTherapy.com. eGift Cards may be redeemed for merchandise or services and cannot be exchanged or redeemed for cash, except as required by law.
3. Expiration and Service Fees
CocoTherapy eGift Cards have no expiration date or service fees.
4. Checking Your Balance
Customers can't check their own gift card balance, but we can check the balance and send the information to the customer.
5. Returns
You may not return or cancel your eGift Card after it is received.
6. Lost eGift Cards
Please safeguard your eGift Card code. If you misplaced or never received your gift card, you can click Resend gift cards from your order confirmation email, and your gift card email will be resent to your email.
7. Limitations
Promotional offers and discounts may not be applied to the purchase of eGift Cards.
8. Risk of Loss
Ownership and risk of loss with respect to eGift Cards passes to the purchaser once we send an email notification to the recipient. Except as otherwise provided herein, CocoTherapy is not responsible for lost eGift Cards.
9. Delivery Information and Requirements for eGift Card Purchasers
We are not responsible for eGift Cards that are undeliverable or not received due to your failure to correctly enter the email address. Please check to make sure the email address is correct. Should an email be returned to us due to inaccurate delivery information for the recipient, we will attempt to contact you for a valid email address.
Sometimes an email address is correct, but he or she does not access the eGift Card within a reasonable period after the requested delivery date. The following is a list of the most common reasons why this may occur: 1. Spam filter blocked email or routed it to a bulk/spam folder 2. Recipient's firewall blocked the email 3. Email inbox is over size limit.
If you never received your gift card, you can click Resend gift cards from your order confirmation email, and your gift card email will be resent to your email.